Perfect Dental Management
  • Marlboro, MA, USA
  • Full Time

Job Details:

  • Greet patients
  • Register new patients according to established office protocols
  • Assist patients to complete all necessary forms and documentation
  • Verify and update patient information
  • Inform patients of dental office procedures and policy
  • Move patients through appointments as scheduled
  • Enter all relevant patient information into data system
  • Insurance Breakdown done prior to appointment and entered into the system
  • Maintain and manage patient records in compliance with privacy and security regulations
  • Answer and manage incoming calls
  • Timely respond and comply to requests for information
  • Schedule patient appointments
  • Confirm upcoming appointments and recalls
  • Check daily appointment schedule
  • Maintain patient chart in Smart Docs
  • Fill in cancellations and no-shows Post in Insurance Web Portal (if applicable)
  • Log lab work appropriately (Lab Log)
  • Collect and receipt payments from patients at time of treatment
  • Inform patients of financial treatment plan options
  • Walk out procedures per Doctors
  • Arrange supporting documents for insurance claims (Eligibility, History, and Other Coverage)
  • Sort and distribute incoming and outgoing post (Invoices & Checks sent to HQs)
  • Maintain a clean and organized office
  • Safeguard patient privacy and confidentiality (HIPAA)


Perfect Dental Management
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